2025 awards shine light on excellent SPS operators
Published on
Twenty‑five SPS operators will be presented with SPS
awards for their outstanding performance in 2025 at
the
29th SPS Cooperative General Assembly, taking place on 23–24 April. This exceptional
group represents the highest standards of SPS
performance and customer care.
Each year,
members vote to adopt new and more rigorous award
criteria, ensuring that the SPS Cooperative
continues to drive SPS excellence and improve
service quality. The 2025 award winners have
achieved the strongest overall SPS performance ever
recorded by the SPS Cooperative.
Special
recognition goes to those operators who have won
awards consistently over multiple years,
demonstrating unwavering commitment to delivering an
excellent SPS service to their customers.
The performance and customer care achievements of this year’s award winners have set a new benchmark for quality across the global SPS network. All SPS Cooperative members are encouraged to build on this momentum and strive to become award winners in 2026.
2025 SPS Performance Awards winners
Gold: Malaysia, Qatar and United Arab Emirates.
Silver: Ethiopia, Ghana, Myanmar and Viet Nam.
Many of the SPS Performance Award winners have been recognized as active users of SPS SMART, the SPS Cooperative’s reporting system, using it to closely monitor their performance.
2025 SPS Customer Care Awards winners
In order of ranking, starting with the country ranked highest based on customer service response quality: Qatar, Oman, Ethiopia, Benin, Kiribati, United Arab Emirates, Algeria, Macao (China), Saudi Arabia, Viet Nam, Egypt, Jordan, Cambodia, Ghana, Togo, Mauritius, Bhutan and Singapore.